Frequently asked questions
Shipping
We currently ship to Sweden, Denmark, and Germany. Orders are dispatched within 24–48 hours, after which our partnered shipping carriers will handle the delivery.
Once your order has been shipped, you will receive a tracking number via email.
Please ensure that your delivery details are correct. We are not responsible if the parcel cannot be delivered due to incorrectly entered address information.
Return Policy
We accept returns within 14 days from the date your order is delivered. To initiate a return, please contact us at contact@maxenze.com , and our support team will assist you with the return process.
Payment Methods
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Privacy
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.
For Further Questions
Should any of the above give rise to questions, or should you have any other inquiries, you may contact us via this contact form